Frequently Asked Questions

Everything you need to know about our hand-painted fashion pieces.

What kind of paint is used on the clothing?

We use professional-grade, flexible acrylic textile paints that are specifically formulated to bond with fabric fibers without cracking or peeling.

Are the custom painted garments machine washable?

Yes, all items are heat-set for durability. We recommend washing inside out on a cold, gentle cycle and hanging to dry to preserve the artwork's vibrancy.

How long does it take to receive a custom order?

Since each piece is hand-painted to order, please allow 7-10 business days for production before your item is shipped.

Can I request a completely original design?

Absolutely. You can use our 'Custom Commission' portal to upload reference images and descriptions for a one-of-a-kind wearable masterpiece.

What is your return policy on painted items?

Standard collection items can be returned within 30 days. However, personalized commissions are final sale unless there is a structural defect in the garment.

Do you ship internationally?

Yes, we offer worldwide shipping. International delivery times typically range from 14-21 business days depending on the destination and customs processing.